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Return Policy

Return Policy

We like to keep it as simple as possible.  You may return or exchange your item for any reason within 30 days of delivery. 

Your item must be unused and in the same condition that you received it. 

  

To return your item for a refund or exchange:

 

1) Package your item(s), and include a note with the following information:

  • Your original order number
  • Your name, email address, and phone number
  • If you want to exchange it, let us know!

 

2) Ship your package.

  • Choose any shipping method you like - we recommend using a service that provides tracking. You are responsible for the cost of return shipping.
                                  Ship to: Kathi’s Dog House
                                  Returns
                                  7047 King Lear Blvd
                                  Fort Wayne, IN   46818

 

3) Relax!  We’ll notify you via email when we’ve processed your return or exchange.

 

Questions?  Contact us at support@KathisDogHouse.com.